Help centre
Frequently Asked Questions
Everything you need to know about Hapylo. Can't find your answer? Contact us.
What makes Hapylo Bamboo-less Dhoop Sticks special?expand_more
Our sticks are 100% bamboo-free and charcoal-free. Handcrafted using pure herbal wood powders and essential oils, they release zero toxic black soot and ensure a serene, clean aromatic experience.
What fragrances are available?expand_more
We offer 6 signature fragrances: Sandalwood (Calm & Pure), Lavender (Relax & Rejuvenate), Chandan (Divine & Deep), Kesar Rose (Rich Saffron Blend), Phoolwari (Exquisite Floral Bouquet), and Mogra (Divine & Tranquil), plus our 6-in-1 Sacred Discovery Gift Box.
Why should I choose bamboo-less dhoop?expand_more
Traditional wisdom discourages burning bamboo. Bamboo-less dhoop sticks burn completely pure without burning timber or harsh chemical charcoal binders, making them healthier for children, elderly family members, and pets.
How long does each dhoop stick burn?expand_more
Each stick burns continuously for 40–45 minutes, providing long-lasting fragrance that purifies your home or workspace for hours.
How long does shipping take?expand_more
We ship across India in 3–7 business days. Orders above ₹499 qualify for free shipping across all pin codes.
Are your fragrances 100% natural and charcoal-free?expand_more
Yes! All Hapylo dhoop products are guaranteed charcoal-free, dipped in natural botanical extracts without harsh synthetic musks or irritants.
Can I use promo codes?expand_more
Yes! You can apply a promo code at checkout. Try HAPYLO10 for 10% off your first aroma order.